Terms of Service
Last updated: February 2026
Service Agreement
By scheduling a repair with Top Appliance Repair, you agree to these terms. We provide appliance repair services in the San Francisco Bay Area on a per-job basis.
Pricing & Payment
All pricing is provided upfront after diagnosis. A $85 diagnostic fee applies and is applied to your repair if you approve it. Payment is due upon completion of service. We accept cash, credit cards, and checks.
Warranty
All repairs come with a 6-month warranty covering parts and labor. This warranty does not cover pre-existing conditions, misuse, or unrelated failures.
No-Fix, No-Repair-Fee
If our repair does not resolve the issue you called us about, you do not pay for parts or labor on that visit. We will return to correct the work at no additional parts or labor cost, or refund the parts and labor already charged. If we cannot resolve the issue, the diagnostic (service call) fee is returned as well. When you approve a repair, the diagnostic fee is applied to it.
Scheduling & Cancellation
We require at least 24 hours' notice for cancellations. Same-day cancellations may be subject to a cancellation fee. We will make every effort to arrive within the scheduled time window.
Liability
Our liability is limited to the cost of the repair performed. We are not responsible for pre-existing damage, normal wear and tear, or damages resulting from misuse.
Property Access
You agree to provide safe access to the appliance and work area. An adult (18+) must be present during the service call.
Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms.