Top Appliance Repair fixes refrigerators, washers, dryers, ovens and dishwashers across San Jose, San Francisco & the Bay Area, often the same day you call. Take a look at what local homeowners have to say — it’s the best way to see how we work and what to expect.
We will use Top Appliance again. After being told we may need to replace our 4 year old Thermador refrigerator due to a "bad motor" (we were having water condensation pooling), Top Alliance was able to fix the refrigerator for a very reasonable price.
The group is genuine and cares about the customers. At the same time, I would suggest a bit more professionalism from the technician in explaining the issue clearly and working together to find a solution. I am giving them all five stars for professionalism and responsiveness. Although my issue is not resolved yet, I think we discussed a path forward.
Nikita was on time, efficient and repair our freezer’s problems. He did exactly what was needed with advice about future maintenance his firm offers.
.Owner's replyThank you for the 5-star rating, Jacqueline! We're glad we could help, and we're here whenever you need us again.
Excellent work done in a timely manner!Owner's replyThank you so much, Tony! Glad we could get your freezer back in shape quickly. Always happy to help!
Very punctual and communication was great. They responded immediately to my request and were able to diagnose the issue of my stove same day. Gave me recommendations on what to do without charging me more than was needed.Owner's replyThank you, Rodaan! We're glad we could diagnose your stove the same day and give you honest recommendations without any extra charges.
Super fast and communicative!Owner's replyThank you, Vivian! Quick response and clear communication are exactly what we aim for. We appreciate your review!
Being honest about the repair and suggest to replace itOwner's replyThank you, Harton! We believe in giving honest advice, even when that means recommending a replacement instead of a repair. We appreciate your trust and your review!
Top Appliance Repair is awesome! They have done at least 4 visits to my house and even though this last time we hit a snag, their willingness to make it right just reinforces my high regard for their services. Efficient, reasonable and honest.Owner's replyTom, we really appreciate you sticking with us for all these visits! Making things right is just how we work. Thanks for the kind words - see you next time.
Top Appliance was great. They came in right on time and checked our oven as well as our washer and the diagnosis was right on the money and quickly fixed the issue. they were very professional, and the price was reasonable too.Owner's replyThanks a lot, Shahin! Great to hear the oven and washer are both working well again. We appreciate you trusting us with both!
This company is really great: Fast, reliable, experienced, reasonable price, and professional. The technician solved issues quickly with on hand part on the day I requested. Highly recommended and I will definitely use this company in the future!Owner's replyThank you so much, Mary! We're glad we had the right part on hand and could fix everything on the same day you called. We look forward to helping you again!
Thanks Kiril and team!Owner's replyThank you, Raghava! Kiril and the whole team appreciate your kind words. We're always happy to help!
Great work. Timely and got the job done with no problemsOwner's replyThank you, Kyu! Quick, clean, and done right the first time — that's always our goal. We appreciate you taking the time to leave a review!
Was a very positive experience and I will hire them again.Owner's replyThank you so much, Sue! We're glad the whole experience was a positive one, and we'd be happy to help with any appliance that acts up in the future.
This is the second time I called Top Appliance Repair. This time to fix my refrigerator. I am happy to say, I received the same excellent service as the first time. I highly recommend this company.Owner's replyThank you, Susan! Having you come back a second time means a lot to us. We're glad your refrigerator is back to running like it should — don't hesitate to call if anything else needs attention!
100% recommend for professionalism, punctuality and great work.Owner's replyThank you, Simona! Professionalism and punctuality are what we aim for on every job. We appreciate the recommendation!
Top Appliance Repair Company provided exceptional service when our stove stopped working. Scheduling was easy, communication was excellent, and the technician arrived as promised. The issue was diagnosed quickly, and the repair was completed efficiently. We appreciated the professionalism, attention to detail, and commitment to making sure everything was working properly before the job was finished. We are extremely satisfied with the service and would highly recommend this company to anyone in need of appliance repair.Owner's replyThank you, Asmik, for your kind words! We're thrilled to hear you were satisfied with our service and that your stove is up and running again. We truly appreciate your recommendation. Vagan @ Top Appliance Repair
We are very happy with the service we received from Top Appliance Repair Company. Vagan arrived on time, was friendly and professional, and clearly knew what he was doing. He diagnosed the problem with our refrigerator quickly and completed the repair efficiently. He answered all of our questions and made sure everything was working properly before leaving. It’s hard to find reliable service these days, and Vagan exceeded our expectations. We would definitely use this company again and highly recommend them to others. 👌Owner's replyThank you, Margarita, for your wonderful feedback! I’m thrilled to hear that I could assist you efficiently with your refrigerator repair. Reliable service and customer satisfaction are always our priorities. Looking forward to helping you again in the future! Vagan @ Top Appliance Repair
I was extremely happy with Top Appliance Repair. They were able to get a technician out to repair my dryer within 24 hours of my request. The tech was able to diagnose and fix my dryer within about two hours. Great work & reasonably priced.Owner's replyThank you, Susan! We're glad we could get your dryer diagnosed and fixed so quickly. We appreciate your kind words about our pricing and service!
Pro showed up on time. Spent a good amount of time troubleshooting and had specific issues identified.Owner's replyThank you, Sirsha! Careful troubleshooting is the key to a lasting repair — glad we could pinpoint the issues for you.
I can always rely on these guys! Vagan is here when he says he will be, and he can solve the problem. Once, he actually had to take the main board to be repaired. Some of the older fridges do not have new replacement parts, and Vagan was able to save our fridge. They are careful with our hardwood floor and are very respectful of the property. And, once he had to come back for an additional repair, he did not charge us.Owner's replyVesna, thank you! It's always a pleasure working in your home. Older fridges deserve a second life too - glad we could save yours. We're here whenever you need us!
Thought the oven panel needed to be replaced, a simple reset saved several hundred dollars. Great job!!Owner's replyThank you, Jan! We always look for the simplest fix first — glad a reset saved you the cost of a new panel!
Technician arrived on time and diagnosed that the problem with the dishwasher was a plugged line and not a faulty pump saving us money. Performed the service in a timely manner and left no debriesOwner's replyThank you, Charles! Glad it turned out to be a plugged line rather than a new pump — an honest diagnosis always comes first. We appreciate your review!
Great, reliable service. There was a problem with one of the ordered parts and it was handled so well, keeping me informed when the part was due, etc.Owner's replyThank you, Larry! Sorry that part took a little longer than planned, but we're glad we could keep you in the loop the whole way. We appreciate your patience and your review!
We noted an issue on a Wednesday, posted on Thumbtack and within minutes got a call from their scheduler and had an appointment for the next day. They showed up on Thursday, diagnosed the issue, and replaced the defective part on the spot. Easy and painless.Owner's replyThank you, Alvaro! From your Wednesday request to a finished repair on Thursday — that's the kind of easy, painless service we aim for. We appreciate your review!
Booked washer/dryer cleaning through Thumbtack. After arrival, the technician inspected both machines and produced diagnosis report, which helped me to understand the issue and decision making. I appreciate the communication during the process and professionsimOwner's replyThank you, Tanji! We're glad the inspection report helped you understand your machines and make the right decision. We appreciate your kind words about our communication!
This was the third or fourth visit for them. They kept my 25 year old Kitchen aid refer in service for a few extra years before I remodeled. You always show up on time, complete all the service and clean up after it’s completed. If you’re going to be late or have to reschedule you always contact me and another time is determined. Thanks for your great service.Owner's replyThank you, Clark! It's been a pleasure keeping your KitchenAid refrigerator going all those extra years. Loyal customers like you are the best part of this work — thanks for your trust!
Nikita did a thorough check of the dishwasher to find leakage source and shared the list of replacement parts as well. He came back promptly oncethe parts arrived and quickly took care of the replacement as well. Dishwasher is working well now!Owner's replyThank you, Animesh! Nikita will be glad to hear this. Finding the true source of a leak is half the job — happy your dishwasher is working well again!
They responded quickly to my request, scheduled service quickly, were punctual, and completed the repairs. I will definitely use them again in the future.Owner's replyThank you, Katie! Quick scheduling, punctuality, and a finished repair — that's the full package we aim to deliver. We look forward to helping you again!
This was the second company we called when the first one couldn’t figure out the issue with our dishwasher. It took only few minutes for Serhii to figure out the issue. They ordered the required part and completed the service promptly! Highly recommended!Owner's replyThank you, Prathamesh! Serhii has a great eye for tricky dishwasher issues — glad we could solve what the first company couldn't. We appreciate the recommendation!
Top Appliance technician came on time and finished the repair in a timely manner. I will use them again.Owner's replyThank you, John! On time and done right — that's how we like every visit to go. We'll be here whenever you need us!
We didn’t hire them because we decided to replace the appliance. But they were really honest and gave us good detailed advices.Owner's replyThank you, Kate! Sometimes replacing is truly the smarter choice, and we'd rather give you honest advice than sell an unnecessary repair. Good luck with the new appliance!
Very professional!Owner's replyThank you, Ammar! We appreciate you taking the time to share your experience!
Nane was able to assess the issue with my refrigerator quickly. He helped me make my decision about replacing it without any pressure to spend $$ to try to fix it. Appreciated the honesty!Owner's replyThank you, Mary! Nane believes in honest recommendations, not pressure. We're glad he could help you make the right call for your refrigerator!
Had a fantastic experience yesterday with Top Appliance repair. My GE wall oven microwave stopped working last week and I initially requested another appliance repair company to check it out. They came out and did no diagnostics to speak of but assured me that the repair would cost me oodles. Decided to try Top Appliance instead. Serhii came out on time and within 5 minutes figured out the problem was with the breaker box. He made measurements and made some adjustments and got everything back on line in minutes. He was logical, professional and honest. Top Appliance Repair is now my "go to" company for future appliance problems.Owner's replyThank you, Simon! We're thrilled Serhii could quickly and professionally solve the issue for you. We truly value your trust and look forward to being your go-to for any future appliance repair needs. Vagan @ Top Appliance Repair
Nikita came within time frame and was honest about washer problems. He could have tried to fix it and make money but he told me it was not worth repairing. I like honesty.Owner's replyThank you, Teresa! Repairing something that isn't worth it helps no one — honesty always comes first for Nikita and our whole team. We appreciate your trust!
I had a great experience with Top Appliance Repair. They did an excellent job fixing my dishwasher and made the whole process easy from start to finish. They were very prompt and worked around my schedule, which I really appreciated. They handled ordering the necessary parts quickly and came back to complete the repair without any hassle. The technician was professional, courteous, and clearly knew what they were doing. Everything is working perfectly now, and I wouldn’t hesitate to hire them again in the future. Highly recommend their services!Owner's replyThank you, Celeste! From scheduling around your calendar to handling the parts, we try to make the whole process hassle-free. Enjoy your dishwasher, and thanks for the recommendation!
figured out the issue quickly and fixed the problem. trustworthy and quick.Owner's replyThank you, Parinitha! Quick and trustworthy is exactly what we aim for. We appreciate your review!
It's rare to find this level of integrity. Vagan came out to look at our appliance and figured out it was just a vent issue. Since it wasn't a mechanical failure, they didn't charge for the visit. Professional, prompt, and honest. I’ll definitely be calling them for any future repairs!Owner's replyThank you, Krishna! If it's just a vent issue, that's all you should hear from us — no invented repairs, no charge for honesty. We'll be happy to help whenever you need us!
made dryer repair painlessOwner's replyThank you, Jeanne! Painless is the best kind of dryer repair. Glad we could help!
Did what they said they would do.Owner's replyThank you, Tod! Doing exactly what we promise is the whole job. We appreciate your review!
Very professional and detailed!!!! Thank u so much!Owner's replyThank you! It was our pleasure — we're glad you were happy with the work!
I had a dishwasher leaking issue at one of my rental properties. After submitting the request, I received a call and text almost immediately. I wasn’t sure whether I needed an appliance repair technician or a plumber, but after discussing the situation with them, I decided to have their team troubleshoot it. From there, everything was smooth and efficient. They coordinated directly with my tenants, kept me informed throughout the process, and clearly explained the issue and recommended solution. They identified the root cause, ordered the necessary replacement parts, and completed the repair promptly. I especially appreciated that I didn’t need to manage scheduling logistics—they handled everything and kept me in the loop. The pricing was reasonable, and the communication was professional and thorough. I would definitely hire them again.Owner's replyThank you, Lily! We know landlords value hands-off coordination, so we're glad we could work directly with your tenants and keep you informed at every step. We'd be happy to help with any of your properties!
Top notch, honest work. Highly recommend!Owner's replyThank you, Chris! Honest work is the foundation of everything we do. We appreciate the recommendation!
He was very pleasant got right to work told me what the problem was. Said would take two days to order the parts, came back and was done within the hour. Very satisfied, customer.Owner's replyThank you, Rebecca! Diagnosis, parts in two days, and done within the hour — that's how we like it too. We're glad you're satisfied!
Easy and no pressure to do what he recommends.Owner's replyThank you, Bill! No pressure, just honest recommendations — that's how we like to work. We appreciate your review!
Great experience!Owner's replyThank you, Jacob! Glad you had a great experience — we appreciate the review!
A professional technician came over, made a diagnosis, and gave me a good suggestion before moving forward with the repair. Simply took the advice by replacing the part first, and it worked for now. RecommendedOwner's replyThank you, Jinhua! Starting with the simplest fix often saves money — glad it worked out. Call us anytime if it needs another look!
He was honest and nice.Owner's replyThank you, Phillip! Honesty is the least our customers deserve. We appreciate your kind words!
share professional feedback. great serviceOwner's replyThank you, Yuan! We're always happy to share professional advice along with the repair. We appreciate your review!
This pro took care of a particularly tricky repair of our GE Range. GE authorized service folks had said it could not be fixed and we needed to buy a new one, but this pro fixed it. Grateful!Owner's replyThank you, Chandana! "It can't be fixed" is where we like to prove otherwise. Glad we could save your GE range from an early retirement!
The technicam quickly found the root cause of oven shortcircuit issue, which is so hidden that a previous technician (from a different company) couldn't find in 2 hours. He fixed the shortcircuit and reassembled everything back with no issues.Owner's replyThank you! Hidden electrical faults are the kind of puzzle we enjoy — glad we could find what others missed and put everything back together properly.
Responsive and great jobOwner's replyThank you, Ivy! Responsive and reliable is what we aim for. We appreciate the kind words!
We called Top Appliance Repair on Dec 30th for our Subzero, and they sent a technician the very next day. He was professional, courteous, and clearly knew what he was doing. When follow-up work was needed, he returned early on Jan 1st without hesitation. Vagdan, the owner, was personally engaged throughout the process, prioritizing safety and ensuring we were completely satisfied with the service. Communication was excellent, and we'll definitely use Top Appliance Repair again for any future appliance needs.Owner's replyThank you, Vikas! Your Subzero couldn't wait for the holidays to end — and neither did we. Safety, follow-up, and clear communication are things we never compromise on. We're grateful for your detailed review and look forward to helping you again!
Amazing service. Fixed what another company completely screwed up. Honest and operates with transparency and integrity. Thank you!!!!!!!Owner's replyThank you, Grey, for your kind words! We're thrilled we could help and provide a reliable appliance repair service. Your trust means a lot to us. We're here whenever you need us again! Vagan @ Top Appliance Repair
They arrived early in the appointment window and ran thorough diagnostics and presented our options to us in a friendly and professional manner. We will definitely use them again!Owner's replyThank you, Diane! We're glad our appliance repair service met your expectations. It’s wonderful to hear you appreciated our thorough diagnostics and professionalism. We look forward to helping you again in the future! Vagan @ Top Appliance Repair
Repair was quick, perfect! Repair technician professional and very personable and supportive.Owner's replyThank you, Jackie! We're thrilled to hear the repair was quick and perfect. Our technicians strive to be professional and supportive in all appliance repair services. We appreciate you sharing your experience! Vagan @ Top Appliance Repair
Great job. Knowledgeable and efficient.Owner's replyThank you, Nelson! We're thrilled you found our appliance repair service knowledgeable and efficient. Your feedback means a lot to us. Vagan @ Top Appliance Repair
Excellent service! I would rehire and recommend again and againOwner's replyThank you so much, Donna! We're thrilled to hear you'd recommend and rehire us. It means a lot to know you’re happy with our appliance repair service. We’re here for you anytime! Vagan @ Top Appliance Repair
Sergei’s awesome. 👍Owner's replyThanks for sharing, Mike! We're thrilled that Sergei provided great service. It's always our goal to make appliance repair as smooth as possible. Vagan @ Top Appliance Repair
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