Whirlpool Coin Washer Leaving Clothes Soaking Wet: Lid Lock Replaced in Hayward
A Whirlpool CAE2745FQ0 coin washer in Hayward finished cycles with soaking wet clothes. The lid lock was not locking, so the washer would not spin; I replaced the lock assembly.
Repair at a glance
| City | Hayward, CA |
|---|---|
| Appliance | Commercial washer |
| Category | Commercial |
| Brand & model | Whirlpool CAE2745FQ0 commercial top-load coin washer |
| Repair date | |
| Customer complaint | Coin-operated washer; clothes came out soaking wet. |
| Diagnosis | The washer lid lock was not working and needed to be replaced. |
| Repair cost | $536 (parts and labor) |
| Warranty | 6 months on parts and labor |
| Outcome | Repaired |
What I found
This top-load coin washer will not spin unless the lid lock confirms the lid is closed and locked. Clothes coming out soaked meant the final spin was being skipped.
I opened the console and the top and checked the lock assembly under the lid hinge. It was not working, so the control never got the signal to spin.
How I replaced the lid lock
I lifted the top, unplugged the old lock and removed it from the underside of the top panel. The new lock assembly was routed along the same path and connected at the control.
After closing everything up, I ran a cycle and confirmed the lid locked and the washer drained and spun the load out.
Result
The washer spins again and clothes come out properly wrung. The total was $536 with a 6-month warranty on parts and labor.
Part replaced: washer lid lock assembly.
Photos from this repair
The Whirlpool coin washer with the lid open. 
The lid lock opening on the top. 
The top lifted for access. 
The old lid lock in place. 
Under the top panel. 
The new lid lock assembly. 
The old and new lid locks. 
The new lock up close. 
The washer back together after the repair.
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