Top Appliance Repair
    Repaired

    Samsung Refrigerator Ice Maker Frozen Up: Service Kit Installed in Fremont

    A Samsung RF263BEAESG/AA refrigerator in Fremont with ice buildup around the ice maker. I installed service kit DA82-02697A, serviced the control board and cleaned the condenser.

    Repair at a glance

    CityFremont, CA
    ApplianceFrench-door refrigerator
    CategoryMajor Brands
    Brand & modelSamsung RF263BEAESG/AA French-door refrigerator
    Repair date
    Customer complaintThe ice-maker compartment had heavy ice buildup, and the ice maker required service.
    DiagnosisIce had accumulated around the ice maker and fill area. Samsung ice-maker service kit DA82-02697A was installed, including the kit’s control-board and drain-line work.
    Repair cost$635 (parts and labor)
    Warranty6 months on parts and labor
    OutcomeRepaired

    Ice around the ice maker

    I removed the ice bucket and opened the ice-maker compartment. Ice had built up around the assembly and fill area, and the old components had to be cleared before the new kit could be fitted.

    The photos show the frozen fill area, the removed ice and the old ice-maker parts laid out during disassembly.

    Installing the Samsung service kit

    I installed Samsung service kit DA82-02697A. The kit work included the ice-maker and drain-line components as well as the main control-board replacement shown in the rear-compartment photos.

    I also cleaned the dusty condenser while the refrigerator was accessible. After the kit was fitted, I reinstalled the ice bucket and checked the compartment for remaining obstructions. The invoice total was $635, with a 6-month warranty on parts and labor.

    Photos from this repair

    • Samsung RF263BEAESG/AA refrigerator interior in Fremont
      The refrigerator before the ice-maker service.
    • Samsung French-door refrigerator with both doors open
      The refrigerator and freezer during the visit.
    • Ice bucket from a Samsung French-door refrigerator
      The ice bucket removed from the compartment.
    • Samsung RF263BEAESG/AA refrigerator in a Fremont kitchen
      The Samsung refrigerator before disassembly.
    • Samsung refrigerator ice maker before service-kit installation
      The ice-maker assembly before removal.
    • Tools and test meter during Samsung ice-maker service
      The work area during diagnosis and disassembly.
    • Samsung refrigerator ice maker disassembled
      The ice-maker assembly taken apart.
    • Samsung ice-maker fill tube and related parts
      Fill-area components removed from the refrigerator.
    • Empty Samsung refrigerator ice-maker compartment
      The compartment with the old assembly removed.
    • Ice buildup around a Samsung refrigerator fill area
      Ice around the fill and wiring area.
    • Old and replacement Samsung ice-maker fill components
      The removed and replacement fill components.
    • Samsung ice-maker service kit installed
      The replacement assembly fitted in the compartment.
    • Samsung refrigerator ice-maker compartment reassembled
      The ice-maker compartment after installation.
    • Old Samsung ice-maker parts after replacement
      The old ice-maker components after removal.
    • Large piece of ice removed from a Samsung ice maker
      Ice removed from the frozen compartment.
    • Ice buildup removed from a Samsung refrigerator ice-maker area
      Another section of ice cleared from the assembly.
    • Dusty condenser on a Samsung refrigerator before cleaning
      The condenser before cleaning.
    • Samsung refrigerator condenser after cleaning
      The condenser after cleaning.
    • Samsung refrigerator main control-board compartment
      The main control-board compartment during the kit work.
    • Old main control board from a Samsung refrigerator
      The old main control board removed during the service-kit work.

    Need Samsung french-door refrigerator repair?

    $85 diagnostic applied to the repair. Serving San Jose, San Francisco & the Bay Area.