Samsung Refrigerator Ice Maker Frozen Up: Service Kit Installed in Fremont
A Samsung RF263BEAESG/AA refrigerator in Fremont with ice buildup around the ice maker. I installed service kit DA82-02697A, serviced the control board and cleaned the condenser.
Repair at a glance
| City | Fremont, CA |
|---|---|
| Appliance | French-door refrigerator |
| Category | Major Brands |
| Brand & model | Samsung RF263BEAESG/AA French-door refrigerator |
| Repair date | |
| Customer complaint | The ice-maker compartment had heavy ice buildup, and the ice maker required service. |
| Diagnosis | Ice had accumulated around the ice maker and fill area. Samsung ice-maker service kit DA82-02697A was installed, including the kit’s control-board and drain-line work. |
| Repair cost | $635 (parts and labor) |
| Warranty | 6 months on parts and labor |
| Outcome | Repaired |
Ice around the ice maker
I removed the ice bucket and opened the ice-maker compartment. Ice had built up around the assembly and fill area, and the old components had to be cleared before the new kit could be fitted.
The photos show the frozen fill area, the removed ice and the old ice-maker parts laid out during disassembly.
Installing the Samsung service kit
I installed Samsung service kit DA82-02697A. The kit work included the ice-maker and drain-line components as well as the main control-board replacement shown in the rear-compartment photos.
I also cleaned the dusty condenser while the refrigerator was accessible. After the kit was fitted, I reinstalled the ice bucket and checked the compartment for remaining obstructions. The invoice total was $635, with a 6-month warranty on parts and labor.
Photos from this repair

The refrigerator before the ice-maker service. 
The refrigerator and freezer during the visit. 
The ice bucket removed from the compartment. 
The Samsung refrigerator before disassembly. 
The ice-maker assembly before removal. 
The work area during diagnosis and disassembly. 
The ice-maker assembly taken apart. 
Fill-area components removed from the refrigerator. 
The compartment with the old assembly removed. 
Ice around the fill and wiring area. 
The removed and replacement fill components. 
The replacement assembly fitted in the compartment. 
The ice-maker compartment after installation. 
The old ice-maker components after removal. 
Ice removed from the frozen compartment. 
Another section of ice cleared from the assembly. 
The condenser before cleaning. 
The condenser after cleaning. 
The main control-board compartment during the kit work. 
The old main control board removed during the service-kit work.
Need Samsung french-door refrigerator repair?
$85 diagnostic applied to the repair. Serving San Jose, San Francisco & the Bay Area.