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    Repaired

    GE Monogram Built-In Refrigerator: Air Damper Control Replaced in Belmont

    A GE Monogram ZIS420NM built-in side-by-side refrigerator in Belmont. The air damper control had failed, so we replaced it with GE part WR60X10063 and a new foam gasket.

    Repair at a glance

    CityBelmont, CA
    ApplianceRefrigerator
    CategoryHigh-End Brands
    Brand & modelGE Monogram ZIS420NM built-in side-by-side refrigerator
    Repair date
    Customer complaintThe fresh food section of the built-in refrigerator was not keeping the right temperature.
    DiagnosisThe air damper control, which lets cold air from the freezer into the fresh food section, had failed and needed to be replaced.
    Repair cost$587 (parts and labor)
    Warranty6 months on parts and labor
    OutcomeRepaired

    What we found

    On this GE Monogram built-in, cold air from the freezer goes into the fresh food section through a motorized air damper at the top of the compartment. We checked it and found the damper control had failed, so the fresh food side was not getting the right amount of cold air.

    We ordered the original GE damper assembly, part WR60X10063, and came back to install it.

    How we replaced the damper

    First we opened up the top of the fresh food section: we took off the cover panel and the light housing to get to the damper. Then we disconnected the wiring and pulled out the old damper housing.

    We moved the parts over to the new damper assembly, put on the new foam gasket so cold air only goes where it should, and installed it back in its place. After that we connected the wiring, put the covers back on and checked that the damper opens and closes.

    Result

    The new damper lets cold air into the fresh food section again. The total was $587, with a 6-month warranty on parts and labor.

    Parts replaced: air damper control assembly (GE WR60X10063), damper foam gasket.

    Photos from this repair

    • GE Monogram built-in side-by-side refrigerator with cabinet panels
      The GE Monogram built-in refrigerator.
    • GE Monogram fresh food section with the door open
      Fresh food section before the repair.
    • Top of the GE Monogram fresh food section opened with tools inside
      Top of the fresh food section opened up.
    • Wiring at the top of the GE Monogram fresh food section with the damper removed
      Old damper removed; wiring exposed.
    • Old GE Monogram air damper housing removed and placed on the counter
      The old damper housing on the counter.
    • New Nidec NTPB001RA1 damper control assembly for the GE refrigerator
      New damper control assembly.
    • New refrigerator damper assembly with its foam gasket
      New damper with its foam gasket.
    • Black foam damper gasket frame held in hand
      Foam gasket frame for the new damper.
    • Boxes with new GE refrigerator parts on the kitchen counter
      New GE parts delivered for the job.
    • GE Monogram fresh food section reassembled with lights on
      Fresh food section put back together.

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