Bosch Dishwasher Not Filling Properly: Water Inlet Valve Replaced in South San Francisco
A Bosch SHP865ZP5N dishwasher in South San Francisco. The water inlet valve had failed, so we pulled the dishwasher out, replaced the valve with part 10023852 and reinstalled it.
Repair at a glance
| City | South San Francisco, CA |
|---|---|
| Appliance | Dishwasher |
| Category | Major Brands |
| Brand & model | Bosch SHP865ZP5N built-in dishwasher |
| Repair date | |
| Customer complaint | The dishwasher was not taking in water properly. |
| Diagnosis | The water inlet valve had failed and needed to be replaced. |
| Repair cost | $300 (parts and labor) |
| Warranty | 6 months on parts and labor |
| Outcome | Repaired |
What we found
We checked the dishwasher and found that the water inlet valve had failed, so water was not coming in the way it should. We ordered a new inlet valve, part 10023852, and came back to install it.
How we replaced the valve
On this Bosch the inlet valve sits under the tub at the front corner, so the dishwasher has to come out. We turned off the water and power, took off the kick plate, unscrewed the mounting brackets from the counter and pulled the dishwasher out onto the floor.
We disconnected the water supply line and the wire connector from the old valve, removed it and installed the new valve in the same place. Then we connected everything back, slid the dishwasher into the cabinet, lined the door up with the cabinets and screwed it to the counter again.
Result
We ran the dishwasher and checked under it with a flashlight: it fills normally and there are no leaks. The total was $300, with a 6-month warranty on parts and labor.
Parts replaced: water inlet valve (10023852).
Photos from this repair
The Bosch dishwasher before the repair. 
Control panel on the top of the door. 
Door open and kick plate removed. 
Dishwasher pulled out of the cabinet. 
Old inlet valve (top) and the new one. 
New inlet valve installed. 
The kitchen during the repair. 
Dishwasher back in its place. 
Door lined up with the cabinets.
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